Privacy Policy
Last updated: August 2026
1. Data Controller
Punjab Ristorante is operated by:
Miglior Kebab Pizzeria
Via Gramsci 344, Firenze, Italy
P.IVA: 07379140481
Email: punjabristorantefirenze@gmail.com
Phone: +39 353 213 2955
Trading as: Punjab Ristorante
Via Nazionale 112R, 50123 Firenze FI, Italy
2. Introduction
This Privacy Policy explains how Punjab Ristorante (“we”, “us”, “our”) collects, uses, and protects the personal data of visitors to our website at punjabristorantefirenze.it. We are committed to protecting your privacy and handling your data in compliance with the General Data Protection Regulation (GDPR) and applicable Italian data protection law.
3. What Personal Data We Collect
We collect the following personal data through our website:
Contact Form
When you submit our contact form, we collect your name, email address, phone number (optional), subject, and message content. This data is used solely to respond to your enquiry.
Table Reservations
When you make a reservation through our website, we collect your name, email address, phone number, date and time of reservation, and number of guests. This data is used to manage and confirm your reservation.
Newsletter Subscription
When you subscribe to our newsletter, we collect your name and email address. By subscribing you agree to receive marketing emails from Punjab Ristorante, including our exclusive 25% discount offer and future promotional communications. You can unsubscribe at any time using the link in any email we send you.
Google Analytics
We use Google Analytics (GA4) to collect anonymous statistical data about how visitors use our website. This includes pages visited, time spent on the site, geographic location (country/city level), device type, and traffic source. Google Analytics uses cookies to collect this information. No personally identifiable information is sent to Google Analytics. This data is processed only after you have given your consent via our cookie banner.
Cookies
Our website uses cookies. For full details of the cookies we use, please see our Cookie Policy. You can manage your cookie preferences at any time via the cookie settings panel on our website.
4. Legal Basis for Processing
We process your personal data on the following legal bases:
- Contract performance — processing your reservation and responding to enquiries
- Consent — newsletter subscriptions and marketing emails, Google Analytics cookies
- Legitimate interest — website security and fraud prevention
- Legal obligation — compliance with Italian tax and business law
5. Third Party Services
We use the following third party services that may process your personal data:
- Brevo (Sendinblue) — used to send transactional and marketing emails. Your email address is stored on Brevo servers. Privacy policy: brevo.com/legal/privacypolicy
- Google Analytics — used for anonymous website statistics. Privacy policy: policies.google.com/privacy
- Google Maps — embedded on our website for location purposes. Loaded only when you click to view the map.
- Iubenda — used to manage our Privacy Policy and Cookie Policy compliance.
- WhatsApp — if you contact us via WhatsApp, your communication is subject to Meta’s privacy policy.
6. Data Retention
We retain your personal data for the following periods:
- Contact form data — 12 months from the date of submission
- Reservation data — 24 months from the date of your reservation
- Newsletter subscriber data — until you unsubscribe
- Google Analytics data — 26 months (Google’s default retention period)
7. Your Rights Under GDPR
Under the General Data Protection Regulation you have the following rights regarding your personal data:
- Right of access — you can request a copy of the personal data we hold about you
- Right to rectification — you can ask us to correct inaccurate data
- Right to erasure — you can ask us to delete your personal data
- Right to restrict processing — you can ask us to limit how we use your data
- Right to data portability — you can ask us to provide your data in a portable format
- Right to object — you can object to our processing of your data for marketing purposes
- Right to withdraw consent — where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, please contact us at punjabristorantefirenze@gmail.com. We will respond within 30 days.
8. Marketing Communications
If you have subscribed to our newsletter, you will receive marketing emails from Punjab Ristorante including promotional offers, discount codes, and restaurant updates. You can unsubscribe at any time by clicking the unsubscribe link in any of our emails or by contacting us directly at punjabristorantefirenze@gmail.com.
9. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. Our website uses HTTPS encryption for all data transmission.
10. International Transfers
Some of our third party service providers (including Google and Brevo) may process your data outside the European Economic Area. Where this occurs, appropriate safeguards are in place in accordance with GDPR requirements.
11. Complaints
If you believe we have handled your personal data incorrectly, you have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la Protezione dei Dati Personali) at garanteprivacy.it, or with the supervisory authority in your country of residence.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page indicates when it was last updated. We encourage you to review this policy periodically.
13. Contact Us
For any questions about this Privacy Policy or how we handle your personal data, please contact us:
Punjab Ristorante
Via Nazionale 112R, 50123 Firenze FI
Email: punjabristorantefirenze@gmail.com
Phone: +39 353 213 2955